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PostPosted: Mon Jun 09, 2014 9:32 pm 
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Sorry in advance, this may turn into a rant. So, I've been seeing my doctor now for a few months now and every time I've gotten my subooxone prescription from him I've gone straight to the pharmacy with it. I've used the exact same pharmacy every time, which is a Walgreen's branch. Well, in May I had my appointment on the 12th and got my subscription filled that same day, but, I had to pay cash due to not having prior authorization from my insurance which they said takes about four days. That was alright because four days later I went back with the receipt and was reimbursed. Fast forward to today, another appointment, another Walgreen's visit only this time they're telling me that my insurance won't cover it because it's four days early. They are telling me I had it filled on the 16th which would make filling it on the 12th early, and asked if I was taking more than usual and that I should have some left.
I told them I have always filled them day-of getting the prescription and they told me that in April I got them filled the day-of but not in May. So, now I'm out money til I find that receipt and prove it was filled on the 12th. But, in the meantime, they called my doctor to ask permission to "fill it early" and it makes me look bad when I'm still a fairly new client trying to build up that rapport and trust with my new addiction specialist and counselors. So, tomorrow morning I'm calling the office to remind them that I did, indeed see them and get May's suboxone prescription filled on the 12th and today, the 9th, would NOT make me an early fill!

P.S. Its ironic that right before I saw the doctor today I overheard him telling another client that he's been hearing a lot of complaints about Walgreen's. I guess the lesson here is always listen to your doctor's advise and save all your receipts! Still, I'm not rolling in the dough and a hundred and thirty bucks is a hundred and thirty bucks. Ggggrrr!!

Thanks for listening to me bitch and moan. Lol.

~Ami

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PostPosted: Tue Jun 10, 2014 11:42 am 
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Hi there and thanks for sharing! It is pretty hard to find a good pharmacy that fills Suboxone with out the hassle. My advice would be to find a pharmacy that you do like and stick with it. I used to use Walgreens and had numerous problems with them even carrying or even ordering Suboxone for me.

At my doctors office they generally book the next months appointment 3 days early because they know that most Pharmacies will fill a prescription 3 days early. Well that was not the case with Walgreens, in fact they said to me that I could not fill 3 days early at all. So I would have to hold onto my prescription for 3 days until I had it filled. Life changing ? NO Annoying? YES. So after that and some other issues, I switched over to CVS. I never have issues with CVS. They are very polite to me and do not give me any hassles. I know pharmacy to pharmacy, they are not all the same. But when you do look around (which I recommend you do) find a good one and stay there.

There is also a pharmacy (mom and pop one ) across the street from my Addiction specialist doctor and I heard they get lots of customers from my doctors office to fill Suboxone so even try a pharmacy that is really close to your addiction doctor. They may be familiar with more of the same type of patients.

Good luck and this is the best place to rant and rave!


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PostPosted: Sat Aug 09, 2014 8:24 am 
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raudy1975 wrote:
Hi there and thanks for sharing! It is pretty hard to find a good pharmacy that fills Suboxone with out the hassle. My advice would be to find a pharmacy that you do like and stick with it. I used to use Walgreens and had numerous problems with them even carrying or even ordering Suboxone for me.

At my doctors office they generally book the next months appointment 3 days early because they know that most Pharmacies will fill a prescription 3 days early. Well that was not the case with Walgreens, in fact they said to me that I could not fill 3 days early at all. So I would have to hold onto my prescription for 3 days until I had it filled. Life changing ? NO Annoying? YES. So after that and some other issues, I switched over to CVS. I never have issues with CVS. They are very polite to me and do not give me any hassles. I know pharmacy to pharmacy, they are not all the same. But when you do look around (which I recommend you do) find a good one and stay there.

There is also a pharmacy (mom and pop one ) across the street from my Addiction specialist doctor and I heard they get lots of customers from my doctors office to fill Suboxone so even try a pharmacy that is really close to your addiction doctor. They may be familiar with more of the same type of patients.

Good luck and this is the best place to rant and rave!


Well, I'm only allowed to switch pharmacies twice and I just switched to a Rite Aide one but it's been more trouble than the Walgreen's one. Anyway, thanks for listening to me get that off my chest.

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PostPosted: Mon Aug 11, 2014 12:27 pm 
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One more thing!

Since I use insurance to pay for my Zubsolv, every 6 months they have to run it thru my insurance and it can take up to 1-2 weeks to get it authorized. So I have learned to stockpile about 2 weeks of Zubsolv. This way when there is an issue, I still have plenty and I am not in a PANIC to see when they are going to fill it. I normally take 1 Zubsolv a day but I have been just taking 3/4 of that a day. So I can have some "Just in case"

Last month my company switched to another insurance carrier and I have now been waiting 11 days to get my Zubsolv covered. Luckily I had about 14 extra so I am good.

It never hurts to take just a little less than what is prescribed. This way you never have to go without.

So if you are stuck going to Walgreens, just try to stockpile a small amount when these insurance problems occur! Good luck!


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PostPosted: Mon Aug 11, 2014 5:36 pm 
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I had to change pharmacies after using the same one for about 2 years. Suddenly there are all these problems with filling my rx. They called me and said "Your rx is ready" Now mind you, I am a double amputee. I can't just get up and walk to the pharmacy. I have to ask someone or I can go if the weather is good(I use a motor wheelchair. If it snows or rains I can't go out). After waiting for snow to melt and the temperature to at least reach 20 degrees, 4 days later, I get there & he says "your rx expired" What the heck??? Luckily I have a dr. that reponds to my messages right away and he mailed me an rx. I switched pharmacies and so far, so good, but nothing would surprize me. Suboxone users are given so many problems. I don't understand why.

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PostPosted: Thu Sep 18, 2014 6:55 am 
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queenie1959 wrote:
I had to change pharmacies after using the same one for about 2 years. Suddenly there are all these problems with filling my rx. They called me and said "Your rx is ready" Now mind you, I am a double amputee. I can't just get up and walk to the pharmacy. I have to ask someone or I can go if the weather is good(I use a motor wheelchair. If it snows or rains I can't go out). After waiting for snow to melt and the temperature to at least reach 20 degrees, 4 days later, I get there & he says "your rx expired" What the heck??? Luckily I have a dr. that reponds to my messages right away and he mailed me an rx. I switched pharmacies and so far, so good, but nothing would surprize me. Suboxone users are given so many problems. I don't understand why.

Love & blessings to everyone.
Love Queenie


Ugh! I totally feel for you!! About the problems; it's funny isn't it? Getting scripts of oxy or hydrocodone wasn't as hard as they're making it to get the medication that helps us keep off that stuff! They want us to recover and get better and yet they put all these stumbling blocks in our way. Why? To test us? To be sure we're really serious about our recovery? Or do they just not understand Suboxone and think "A drug is a drug is a drug" meaning "Addicts shouldn't be taking ANYTHNG so we'll do everything we can to make them give up on getting it". Well, guess where that thinking will leave us? You guessed it; All aboard the train of No Hope straight to Relapse City! In a word? Frustrating!

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PostPosted: Thu Sep 18, 2014 7:08 am 
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raudy1975 wrote:
One more thing!

Since I use insurance to pay for my Zubsolv, every 6 months they have to run it thru my insurance and it can take up to 1-2 weeks to get it authorized. So I have learned to stockpile about 2 weeks of Zubsolv. This way when there is an issue, I still have plenty and I am not in a PANIC to see when they are going to fill it. I normally take 1 Zubsolv a day but I have been just taking 3/4 of that a day. So I can have some "Just in case"

Last month my company switched to another insurance carrier and I have now been waiting 11 days to get my Zubsolv covered. Luckily I had about 14 extra so I am good.

It never hurts to take just a little less than what is prescribed. This way you never have to go without.

So if you are stuck going to Walgreens, just try to stockpile a small amount when these insurance problems occur! Good luck!


I used to only take 1 and a half mgs a day, (leaving me with 1 and a half mgs "extra"), in case of something coming up but the last time I did that I got my dose lowered because they said my labwork showed I was taking less than I actually needed so now I have to be extra careful about that. It turned out okay though because the pharmacy gave me emergency partial fills until it was worked out and my next prescription went through without a hitch after figuring out the reason for all the trouble: My doctor's office had forgotten to UA me the previous month, which they need to do for insurance reasons.

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PostPosted: Thu Sep 18, 2014 10:45 am 
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I feel your pain. I HATE WALGREENS, always have, always will!


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PostPosted: Fri Oct 03, 2014 12:45 am 
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Wonder77 wrote:
I feel your pain. I HATE WALGREENS, always have, always will!


Thank you! Well, I now go to Rite Aid and after a very emotional, troublesome mix-up during my first time filling there, (I had to go through several pharmacy techs, my doctor and the insurance company for over two weeks of back and forth not able to get my entire script filled at once to find out the problem was my doctor's office had forgotten to UA me the previous month so the insurance wouldn't cover the prescription that month so the pharmacy had to give me emergency partial refills from my original prescription!), But, after that I haven't had much trouble from them. I say "much" because no pharmacy is ever easy-peasy.

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PostPosted: Thu Sep 10, 2015 8:10 pm 
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Two different pharmacy techs had to different policies for partial refills. 1 filled at anytime and the other made me wait. I talked to the head pharmacist and said it was actually up to the pharmacist. I found a nice little independent pharmacy and they are great.


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PostPosted: Fri Sep 11, 2015 12:59 am 
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Hi! Is this your first post? Welcome to the forum, or at least to posting!

You hit the nail on the head. SO much relies on the pharmacist. Some of them have regulations that make it harder to receive your prescription. Some of them think that they don't have to fill a prescription if they don't want to!

I go to a Walgreens. In my neck of the woods you can't swing a dead cat around without hitting a Walgreens! But my pharmacist is awesome. They are always fast and efficient with no hassles whatsoever!

Amy

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PostPosted: Fri Sep 11, 2015 7:47 pm 
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I used to wonder how Walgreens managed to find the most obnoxious pharmacists on the planet. I wondered if they deliberately searched for them, since I'd had so many problems with their pharmacists. But lately I've decided that the ignorance about addiction is spread around pretty evenly!

I hear so many disappointing stories--- about pharmacists who tell patients 'make sure you only stay on that drug a couple months', even as study after study shows high relapse rates after short-term use of buprenorphine... or about pharmacists who loudly argue about refill dates, so that everyone in the pharmacy is sure to hear the discussion.

I wonder... there must be message boards where pharmacists share their stories? It would be nice to share some of the experience of people who use their services!


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PostPosted: Fri Sep 25, 2015 5:36 pm 
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Amy-Work In Progress wrote:
Hi! Is this your first post? Welcome to the forum, or at least to posting!

You hit the nail on the head. SO much relies on the pharmacist. Some of them have regulations that make it harder to receive your prescription. Some of them think that they don't have to fill a prescription if they don't want to!

I go to a Walgreens. In my neck of the woods you can't swing a dead cat around without hitting a Walgreens! But my pharmacist is awesome. They are always fast and efficient with no hassles whatsoever!

Amy


haha Amy! "you can't swing a dead cat around without hitting a Walgreens", you brought a smile to my face :=) I've never heard that expression before. I don't know why, but especially hearing you say that made me smile because you come off as pretty mild-mannered on here! was NOT expecting that to pop out of your mouth (pardon the expression) while reading your post lol. I too am mild-mannered, if that popped out of my mouth it would probably be funny too haha.


Anyways, it's reassuring to hear Dr. Junig's input on all this, if he also feels annoyed by these pharmacists then it's gotta be bad. I am just about to post my experience on here from my own experience from today... I just need to vent, I will post it on this same index topic if anyone wants to read....

thanks.


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PostPosted: Wed May 11, 2016 1:54 am 
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I am glad to see I am not the only one who hates the devil know as walgreens. I am on here becuae I just had the most frustrating "conversation" with a walgreens pharmacist. So, I am on Subutex 8mg X3 daily, 90X/month. I pay out of pocket for this script. Depending on how much extra money I have from paycheck to paycheck I will break my script into partials, mainly 30/30/30. that's 10 days worth of pills. Most of the time I can get them filled no problem, before I had the steady income I have now I had to break it into many more partial for the month and would run into the problem with some pharmacists saying I can only have 7 partial refills in a month as per federal law, which I don't think exists. I don't run into that anymore because I now get 3 or sometimes 4 partials in a month. so this brings me to the problem I have tonight. 30 pills lasts me 10 days, I filled 30 on 05/03/16. as I write this it is a little after midnight 05/11/16 and the pharmacist wont fill until 6am 05/12/16. I tried to fill them tonight because I work 3rd shift and am going to a neighboring city to work for the next 3 days, my point is my doc gave me 90 for a month, I only filled 30, I believe I should be able to get the remaining 60 whenever I wish since I pay cash out of pocket. I cant make it back to the pharmacy for 3 days, and I have to use this one due to contract with the doctors office. I explained that even if I filled when they want me to that I would be completely out before I got more filled. what if they don't have them? what if I cant make it? I asked her "so you want patients to completely run out of their meds BEFORE they can refill?" that's just bad business. I can see if it is like 3 or 4 days but we are talking a little over 24 hours. I have been going to this pharmacy for 4 years and have never had this problem. I always fill a day or 2 in advance so I never run out. then she tells me someone put a note on my file that says don't fill until the 12th. sounds personal to me. I know this is not a huge deal but it is Very annoying and frustrating. I'm trying to plan ahead and think logically, but they don't understand logic. I'm not bringing in a new script, just trying to fill the pills I have already been prescribed. I would just get all 90 if I had the money, I'm so pissed at them. hey I know...your heart meds, you have to COMPLETLEY run out before we fill them. controlled substance or not it is still a med that I have to take every day and should not be denied a script that my doctor gave me, he gave me 90 as long as I take only those 90 it really shouldn't be any of their business and let my doctor decide how and when I take my pills. my doctor trusts me with 90 a month and I should be able to break that up and get them as I see fit. ok I think I'm done!


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PostPosted: Wed May 11, 2016 3:51 am 
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You are absolutely correct! Just because you've been filling a certain number of days for a while now does not mean that you have to do it this way from here on out! If you were given a script for 90, you should be able to get any of the 90 whenever you want because you've already provided the prescription.

Are you making enough $ now that you can just get all 90 at once now? That is what I would do. Just save up the $ to get them all at once from now on. That way you don't have to put up with their individual BS policies. I also suggest getting your prescription filled by the other pharmacist there. This may just be an individual pharmacist's crazy policy.

Amy

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PostPosted: Wed May 11, 2016 9:34 am 
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Yes Amy I was thinking the same thing about probably one individual pharmacist causing this problem since you've never had any issues in 4 yrs.

I pay cash also and I get half of my medicine out when I get my script then go bk and get the other half out whenever I want. Most of the time I get the other half out 2 weeks later but there are times if I have the extra money I'll go ahead and get it a week later. I've never had an issue from my pharmacy thank goodness but I have wondered about it before. I don't think it's right at all for them to make u wait til ur completely out before filling the rest for u. That's complete bs. If I were u I'd go bk when another pharmacist is there and try again. I get really nervous if I'm out and having to wait til that day to get my medicine. U never know if you'll have car troubles or the pharmacy is out til their next shipment comes in....u just never know and I'm a worrier. I only get 28 strips a month, I couldn't imagine having to get 90, heck I'd be making a hundred trips to the pharmacy lol. I go to a neighborhood pharmacy and extremely happy with them.

Just wanted u to know that I understand why ur upset and I don't blame u one bit. It's hard paying cash and the cheapest place around my area is $9 a strip! Thankfully I do use the suboxone coupon, it does help with about 100 dollars a month.

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PostPosted: Wed May 11, 2016 10:58 am 
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mlglaser,

I admire your efforts w the self pay, all the pharmacy coordination/trips and now the crappy pharmacist! You work hard to stay clean and I want to acknowledge this!! Just thinking about the 24mg/day dose, for 4 yrs if I read it right. I'm no doctor and hesitate to even mention dosing bc of that but I've read enough on here that folks now seem to be on much lower maintenance doses that are completely effective. A lower dose/ quantity could make it allowable for you to buy a 1 mo supply. Also, we never know what point the pharmacist might be trying to make. My friend was doing the same but for a non scheduled med and learned the pharmacist disliked staff time used for add'l fills w in the same mo. Hope to hear more from you and thanks for checking in. Wishing you my best, P

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PostPosted: Wed May 11, 2016 12:47 pm 
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Mlglazer, Pelican is spot on. If you got your dose down to 12-16 mg a day or even 8 that would significantly cut your costs. Lots of information here about the ceiling affect and that most people get by on less than 12 mg a day. Not to side track the thread, it isn't just Walgreen's, but really is pharmacist specific. I have patients that will walk in to a store, see who is on duty and walk out to return a few hours later to work with the person they trust and gives them respect.


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PostPosted: Wed May 11, 2016 5:36 pm 
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mglzer,

Are you on subs for pain?? just wondering about the high dose. If you are on subs for Non pain purposes, by all means, taper maybe to 2 a day. But for pain, you might need it.

And ...I agree with the above two posters.


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PostPosted: Thu May 12, 2016 1:13 am 
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I am on subutex for opiate addiction. when I started I was on 16mg a day for a year or so, eventually tapered down to only 1 8mg tab a day, but it just wasn't cutting it and I went back up to 2 a day. I know I could get by on 2 a day, but would deal with a little discomfort because there are times of the day I feel heavy, just rotten to the core, so what works best for me is 3. after 4 years I finally pretty much have a normal life. Apart from doctor visit once a month and taking my meds I don't think about drugs, my life is just normal (or when the pharmacy is being impossible). I always have the money thanks to my job I just have to break it up into 1/3, and that's what get me angry the most...when things like this happen I cant continue to live that "normal" life. The main reason I got on this program is because I finally got sick and tired of ALWAYS searching for pills. The second the pharmacy tells me I cant have the meds I need to stay on a straight path I instantly "need" them. I get angry when this happens because it threatens all the hard work I have done. Plus trying to get them to see the point of view that I am prescribed 90 a month and as long as I get no more than that 90 in one month, I should be able to. I'm not coming in with a different script, I could have filled all 90 when I brought the script in, it just isn't logical. can they not see the need to plan ahead a little? Nobody wants to completely run out of their meds before they can refill, that's just asking for a disaster, now in my case I have 2 choices, spend the next 3 days in withdraw or drive 2 hours both ways back into town, wasting gas and free time to fill a script I should have had yesterday before I left town. so freaking frustrating! I'm going to switch to cvs and see if I have better luck through them. My DR showed me this GoodRX app on my phone and I can save $20 going to the cvs inside a local target, only they are not 24 hours which is why I'm at Walgreens now due to my work schedule. anyway at least typing this out on here relives a little stress and saves me from making a fool out of myself at walgreens! and for that I am thankful!


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