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PostPosted: Tue Jul 04, 2017 2:59 pm 
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Bare with me I'm new to this forum, though been reading for years.
- Has anyone else experienced this recently?
I've been using this CVS pharmacy in NY for 8-10yrs.. suddenly their telling me they hold patients to the day now on partial fills?!
Ex- if I get a script for 28days, but out of affordability/no insurance I have to get it in partial fills; I go fill 10days worth and they make me wait till day 11 before I can get my next partial fills!
This has only been "policy" since January and if CVS wasn't the cheapest I could find Generic Bup I'd have gone elsewhere,..
my doctor told me that CVS corporate sent out a letter to them that they'd "prefer to no longer deal with suboxone/zubsolv patients and to ask them to please fill scripts somewhere else"
-Do they have the right to do any of this?!
I talked to 5 other local chain pharmacys who all told me "it's my script and I can come in as often as necessary until the full 28 day supply has been purchased".
CVS corporate even told me they can't speak for their pharmacists but as far as they are aware I can fill it any time as many partials necessary but can only fill a NEW 28 day script 2 days early with a prior authorization...
Sooo frustrating, I've been a model 10yr customer of this CVS n now the new pharmacists have been treating me like a junky and costing me more time and money in special trips to refill...I'd like to boycott or officially complain to CVS but didn't get farther then corporate saying "we've documented and sent your complaint"
Thanks for any insight


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PostPosted: Tue Jul 04, 2017 5:32 pm 
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Do you ever get the feeling that these pharmacists think that anyone needing treatment has done it all to themselves? Take me for example - Most of the time I was using pain medicine was because I was in pain. It got out of control because none of my doctors would treat my condition, so I took it into my own hands. When you have the kind of migraines every week that make you question whether or not you want to live, you'll do anything for relief.

I can't tell you how disheartening it is to have a list of doctors tell you there's nothing they can do for you. Only one of those doctors treated my pain with narcotic pain relievers, and it was for only 3 days... 3 days when I was having these headaches 3 times a week every week off and on for the last 15 + years. I wish they would walk in my shoes for a while and see what it's like.

What I did was illegal... period. But I did what I had to do to survive. Somewhere along the way I found out that pain meds helped the crushing depression and anxiety too. Again, it was illegal to take them without my own script, but I was in survival mode a lot of that time. I found out the hard way that self-medicating without the help from a doctor can be dangerous. A small habit can quickly become all-consuming, and after the drugs get their hooks into you, there's only a few ways out... death, prison, or subs (methadone just isn't right for me)... I chose subs this time.

But that's just me. What about the people that get addicted to these powerful narcotics after an injury or cancer treatments. What about them? Shouldn't they be given every possible tool to help them get their lives back? Not refilling someone's Suboxone is as serious as not filling someone's heart medication or insulin for their diabetes. This is life and death every day when you're an addict. These pharmacists are a lifeline to so many people suffering and they need to act responsibly.

The decision to take a medication should be between a doctor and a patient. If the script is legitimate, the pharmacist should fill it with no questions asked, and certainly no shaming patients due to a perceived character flaw... they have no right to make such a determination without knowing the patient's entire medical history. And even then they should still keep their mouths shut, in my opinion.

- OM

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PostPosted: Wed Jul 05, 2017 8:12 am 
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Since I pay cash too, I get partial refills every single month. This month I actually had to split it up to 3 different refills because I didn't have as much money left over from my doctor visit as I usually do. I got 7 then 11 then 10. My pharmacy let me do that all within 2 weeks. It bothers me to leave my medicine in the pharmacy, I don't know why but I hate leaving it in there partially, so I keep going bk as quickly as possible to get my full script home with me safe and sound lol. Thankfully my pharmacy doesn't care about that, but it's definitely not CVS. That makes me mad that they told ur doctor that.

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PostPosted: Fri Jul 07, 2017 7:48 pm 
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jennjenn wrote:
Since I pay cash too, I get partial refills every single month. This month I actually had to split it up to 3 different refills because I didn't have as much money left over from my doctor visit as I usually do. I got 7 then 11 then 10. My pharmacy let me do that all within 2 weeks. It bothers me to leave my medicine in the pharmacy, I don't know why but I hate leaving it in there partially, so I keep going bk as quickly as possible to get my full script home with me safe and sound lol. Thankfully my pharmacy doesn't care about that, but it's definitely not CVS. That makes me mad that they told ur doctor that.

i'm just the opposite! i had my script for a day short of a month before i took it to the pharmacy, then it sat filled for a week on the floor of the pharmacy! (because of my last name there isn't room on the shelves)

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PostPosted: Fri Jul 07, 2017 7:52 pm 
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DizChitSux wrote:
Bare with me I'm new to this forum, though been reading for years.
- Has anyone else experienced this recently?
I've been using this CVS pharmacy in NY for 8-10yrs.. suddenly their telling me they hold patients to the day now on partial fills?!
Ex- if I get a script for 28days, but out of affordability/no insurance I have to get it in partial fills; I go fill 10days worth and they make me wait till day 11 before I can get my next partial fills!
This has only been "policy" since January and if CVS wasn't the cheapest I could find Generic Bup I'd have gone elsewhere,..
my doctor told me that CVS corporate sent out a letter to them that they'd "prefer to no longer deal with suboxone/zubsolv patients and to ask them to please fill scripts somewhere else"
-Do they have the right to do any of this?!
I talked to 5 other local chain pharmacys who all told me "it's my script and I can come in as often as necessary until the full 28 day supply has been purchased".
CVS corporate even told me they can't speak for their pharmacists but as far as they are aware I can fill it any time as many partials necessary but can only fill a NEW 28 day script 2 days early with a prior authorization...
Sooo frustrating, I've been a model 10yr customer of this CVS n now the new pharmacists have been treating me like a junky and costing me more time and money in special trips to refill...I'd like to boycott or officially complain to CVS but didn't get farther then corporate saying "we've documented and sent your complaint"
Thanks for any insight

wow that sucks. can you ask for a copy of that letter cvs sent? i would LOVE to plaster it all of the addiction community :) !
yes, pharmacists can refuse to fill any scripts, which i don't believe it right. you can complain to your states pharmacy board. and please contact more people at headquarters. find out who the regional manager is for that CVS. just call and ask for their contact info.
as i approach it, addiction is a disease/disability and they are denying a disabled person the medication they need. if they do have new policies, it would be nice if they grandfathered in existing customers!

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PostPosted: Wed Jul 12, 2017 11:52 pm 
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It's ridiculous that a pharmacist would hold out for a specific day when you are given a prescription to get the entire amount at one time if you could afford it! If you would be able to get 30 pills on day one, you should be able to get the rest of the script at any point in time as long as you pay for it. My local Walgreens would NEVER hold my medication up like that. I have a good relationship with my pharmacist, but I think they would treat me the same way even if the pharmacist and I were not on a first name basis.

Amy

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